FAQ

Sample Event


Join us on sample date

Event FAQs

What is the minimum age requirement for going over the edge?
What is the weight requirement for going Over the Edge?
What is the fundraising minimum to participate in Over the Edge for Chai?
How many storeys will you be rappelling?
What should I wear to the event?
Can I wear a costume?

Donation FAQs

Where should I mail donation cheque?
Who should I make my cheque out to?
How do I find a participant's personal fundraising webpage?
How quickly can I expect an online donation to post to a participant's fundraising account?
What happens if I check the checkbox to "cover processing fees"?
Are donations tax-deductible?
Do all donors who mail their donations receive a receipt?
Do all donors who contribute online receive a receipt?
What is Chai Lifeline Canada's Registered Charitable Number?
How do I add a dedication when I make a donation?

Fundraising FAQs

What can I do if a check is written out to me personally?
Can I mail in a cash donation?
How quickly can I expect an online donation to post to my page?
Can I enter a check online?
A donor is requesting a Registered Charitable Number; what is that and how can I get it?
Not all of my donors are showing up in the Honour Roll. Why?
Where can I find a list of the people who have donated to me?
How can I send a thank you email to my donors?
Why am I receiving emails telling me that I've received a donation?

Website FAQs

What is my personal page URL?
Can a donor add a dedication message that appears in my fundraising honour roll?