FAQ

Anyone can participate in an Over The Edge event. People in their 80s and 90s rappel! The only restriction is that anyone under the age of 18 requires a parent or guardian signature on the legal waiver.

Over The Edge’s equipment safety standards require that people must be between 100 and 300 lbs in order to safely rappel.

There is a required minimum fundraising goal of $1,800.

Hotel X is 29 Storeys high!

Dress comfortably! Do not wear overly loose or baggy clothing, or clothing with long drawstrings. Wear soft-soled, close-toed shoes or sneakers.

Costumes are allowed but are subject to the same limitations as baggy clothing. Every attempt will be made to safely fit costumes around harnesses and helmets. As with shorts, it is ultimately the decision of the Site Safety Supervisor. Stringy, loose, or excessive costumes must be avoided. Head pieces that will not accommodate a helmet, obscure the vision, or are notably large or heavy will rarely be allowed.

All donations should be mailed to:
300A Wilson Avenue
North York, Ontario, M3H-1S8

Please make all checks payable to: Chai Lifeline Canada.
Please make sure that in the memo it says "Over the Edge for Chai 2024" and who the donations should be credited to.

Click on the search bar located on the home page and begin typing the first or last name. Your options will display as you type.

Any donation made online should post immediately. If an online donation does not post within 5 minutes, please contact us.

If you check this checkbox, you will be charged the amount indicated next to the checkbox. The Processing fee is 3.8%. This amount will also be visible to the non-profit. However, on the fundraising page, your intended - initial donation amount will be displayed.

Tax receipts will be emailed to donors 4 - 6 weeks from the date of donation. If you are looking to receive $USD tax receipt, please contact our office at 647-430-5933 prior to donating.

Any donor who mailed their donation and provided an address will receive a receipt via mail once the donation has been processed. If you made your donation in installments, you will receive a receipt each time a monthly payment is processed.

Yes, anyone who donates online, regardless of the amount, will receive a receipt via email.

 Chai Lifeline Canada Registered Charitable Number is 85656 5536 RR0001. 

When you make a donation online, you can designate what you want to appear as your recognition name on the participant's Honor Roll. This may be your name, or it could be something such as "From the whole Wolf family", "Way to go Jake!", or "in memory of Aunt Cathy."

If a donation check has been written out to you personally, you may endorse the back of the check and mail it in with a completed donation form to Chai Lifeline Canada.

It is not a good idea to send a cash donation in the mail. You may drop off the cash at Chai Lifeline Canada along with your information or you can deposit the cash into your checking account and send a personal check from your account.

Any donation made online should post immediately. If your donation does not post within 5 minutes, please contact Chai Lifeline Canada.

You can't enter a check online. What you can do is enter a check as a pledge. This can be done in the fundraising section of your headquarters page. The status of the check will be pending until the check is received by Chai Lifeline Canada.

A Registered Charitable Number identifies Chai Lifeline Canada as a Registered Charitable non-profit orginization. Many donors will request this number to validate their donation as tax-deductible. The Chai Lifeline Canada Registered Charitable Number is 85656 5536 RR0001.

As your donors make a contribution, they have the option of whether or not they want to appear in the Honour Roll.

Log in with your email and password to visit your headquarters page. Select ‘My Fundraising Report on the left side. You will then find a list of all of your donors as well as a list of all donors to your Team .

To easily send thank-you emails to donors, follow these steps:
        1. Log in to your fundraiser dashboard by clicking the "My HQ" link in the top right
        2. Click "My Fundraising Report" in the left sidebar
        3. Locate the donor/donation you'd like to thank, and click "Send Email" (If the donor
            didn't submit their email address, this option is unavailable.)
        4. Type the message in the pop-up window, and click "Send Email"

You are receiving these emails because we would like to keep you updated on your fundraising efforts. If you wish to stop receiving these updates, please login to your headquarters and edit your account preferences.

A personal URL is a shortened link to your Team or personal page that you can send to friends and family in emails. A personal URL will look like this https://support.chailifelinecanada.org/overtheedgeforchai2024/ben.

When a donor makes a donation online, s/he can enter text to appear on the fundraising honour roll. This may be the donor's name, or it could be something like "From the whole Wolf family", "Way to go Jake", or "In Memory of Aunt Cathy".